This Privacy Policy explains what personal data bv999com collects from Pakistani players, how it is used, how long it is retained, who it may be shared with and what rights you have over your own information.
Six things that matter most, in plain English, before you read the full policy below
bv999com does not sell your personal data to advertisers or third-party marketers. The information you provide is used to run your account, process PKR transactions and keep the platform secure — nothing more.
All data transmitted between your device and bv999com is encrypted using 256-bit SSL — the same standard used by major Pakistani banks for online transactions. Your login credentials and financial data are never sent in plain text.
Easypaisa, JazzCash, NayaPay and other Pakistani payment details you provide to bv999com are used only to process your deposits and withdrawals. Mobile wallet numbers are stored in encrypted form and are never shared with unrelated parties.
bv999com shares personal data only with the partners directly needed to operate the platform — payment processors, identity verification providers and, where legally required, relevant authorities. No broad data sales or undisclosed sharing.
bv999com gives you meaningful control over your personal information. You can request access to your data, ask for corrections, request deletion in qualifying circumstances, and opt out of direct marketing at any time through your account settings or by emailing support.
When this Privacy Policy is updated in a way that materially affects how bv999com handles your data, registered players are notified by email. You do not need to check this page constantly — we will tell you when something important changes.
Before you read on: This Privacy Policy applies to all bv999com registered players and visitors. By registering or continuing to use bv999com, you acknowledge that you have read this policy and understand how your personal data is handled. If you have questions, contact support@bv999com.app at any time.
bv999com ("we", "us", "the Platform") operates the online betting and gaming platform accessible at bv999com.app. The platform offers sports betting, live casino games, virtual sports, Teen Patti, card games and related promotional services, all denominated in Pakistani Rupees (PKR) and designed primarily for players based in Pakistan.
For the purposes of this Privacy Policy, bv999com is the data controller in respect of the personal data of registered players and platform visitors. This means bv999com determines the purposes for which your personal data is collected and the means by which it is processed.
Our contact details for privacy matters are: support@bv999com.app
bv999com collects personal data at different points during your relationship with the platform. The categories of data collected and the circumstances in which they are collected are set out below.
When you create a bv999com account, you provide your full name, date of birth, Pakistani mobile number and a password. This information is required to establish your account and verify your eligibility to use the platform.
Where bv999com is required to verify your identity — for example, before processing a large withdrawal or in response to a regulatory requirement — we may collect copies of your CNIC (Computerised National Identity Card), proof of address or other identity documents. This data is handled with a heightened level of care and stored in encrypted form.
bv999com collects data related to your financial transactions, including your Easypaisa or JazzCash mobile wallet number, bank account IBAN (for IBFT transactions), card details (processed via our payment partner — full card numbers are not stored by bv999com directly), deposit amounts, withdrawal amounts and transaction timestamps. All transaction records are maintained in PKR.
We collect records of your activity on bv999com, including games played, bets placed, odds accepted, session duration, game results, bonus claims and promotional participation. This data is used to operate your account correctly and to meet our responsible gaming obligations.
When you access bv999com, our systems automatically collect technical information including your IP address, device type and operating system, browser type and version, screen resolution, and connection speed. This data is used for security monitoring, fraud prevention and platform performance optimisation.
When you contact bv999com support — by email, live chat or any other channel — we retain records of those communications, including the content of your messages, for quality assurance and dispute resolution purposes.
| Data Category | Collected At | Stored Encrypted | Retention Period |
|---|---|---|---|
| Registration Info | Account creation | Yes | Duration of account + 5 years |
| Identity Documents | Verification checks | Yes | 5 years post-verification |
| Payment Data | Every transaction | Yes | 5 years from transaction |
| Activity Records | Every session | Yes | Duration of account + 3 years |
| Technical Data | Every site visit | Yes | 13 months |
| Support Records | Each contact | Yes | 3 years from last contact |
bv999com processes your personal data for clearly defined purposes. We do not use your data for purposes beyond those listed here without first informing you and, where required, obtaining your consent.
bv999com processes your personal data only where a valid legal basis exists. The main bases we rely on are:
bv999com handles financial data with a heightened level of care given its sensitivity. The following practices apply specifically to payment-related personal data:
Your mobile wallet numbers are stored in encrypted form in the bv999com database. They are transmitted to the relevant payment provider solely for the purpose of processing your requested transaction. bv999com does not initiate transactions to your wallet without your explicit instruction through the bv999com cashier.
IBAN numbers provided for bank IBFT transactions are used only for the specific withdrawal you have requested. They are stored in encrypted form and are not shared with parties outside the direct payment processing chain.
Full debit/credit card numbers are not stored on bv999com's servers. Card payments are processed via a PCI DSS-compliant payment partner. bv999com stores only a tokenised reference provided by the payment partner, which cannot be used to initiate transactions outside our platform.
All PKR transaction records on bv999com are retained for a minimum of five years from the date of the transaction. This retention period supports our legal and regulatory compliance obligations. Access to these records is restricted to authorised bv999com staff on a need-to-know basis.
Important: bv999com will never ask for your Easypaisa PIN, JazzCash MPIN, online banking password or full card number over email, live chat or any other communication channel. If you receive such a request purporting to come from bv999com, do not respond and contact us immediately at support@bv999com.app.
bv999com uses cookies and similar tracking technologies on its platform. These are small data files stored on your device when you visit bv999com.app. The categories of cookies we use are:
These are required for the bv999com platform to function. They maintain your login session, remember your game table preferences, and enable the cashier to process transactions securely. These cookies cannot be disabled without breaking core platform functionality.
bv999com uses anonymised analytics to understand how players use the platform — which pages are visited most, how long sessions last, and where players encounter difficulty. This data is aggregated and does not identify individual players. You may opt out of analytics tracking through your browser settings.
Short-lived cookies are used to detect bot activity, prevent cross-site request forgery and support login security. These are essential and cannot be disabled.
Most browsers allow you to view, manage and delete cookies through their settings menu. Note that disabling essential cookies will prevent bv999com from functioning correctly. For analytics cookies, your browser's "Do Not Track" setting or browser-level cookie controls can be used to limit tracking.
bv999com does not sell personal data to third parties. We share data only in the following circumstances and only to the extent necessary for the stated purpose:
All third parties with whom bv999com shares personal data are subject to data processing agreements that require them to handle your data securely, use it only for the specified purpose and delete it when no longer needed.
bv999com retains personal data for as long as it is needed to fulfil the purposes for which it was collected, or for as long as required by applicable law and our operating obligations. Specific retention periods are set out in the data table in Section 2. When data is no longer required, it is securely deleted or anonymised.
Account data is generally retained for the duration of your active account with bv999com plus a period of five years from the date of account closure. This extended retention is required to meet potential legal claims and regulatory audit obligations. Financial transaction records are retained for a minimum of five years in accordance with standard financial record-keeping requirements.
If you request account closure and your account has no outstanding balance, open bets or pending investigations, bv999com will begin the data retention and deletion process within 30 days of closure. You will be notified when active deletion has been completed for data not subject to mandatory retention.
bv999com implements a range of technical and organisational measures to protect the personal data we hold against unauthorised access, loss, alteration or disclosure:
Despite these measures, no online platform can guarantee absolute security. In the event of a data breach affecting your personal data, bv999com will notify affected players promptly in accordance with our obligations, explain what data was affected, what steps we are taking and what you should do to protect yourself.
As a bv999com player based in Pakistan, you have the following rights regarding the personal data we hold about you. To exercise any of these rights, contact support@bv999com.app with your request and account details.
Request a copy of the personal data bv999com holds about you, including your account data, transaction history and game records.
Request correction of inaccurate personal data. For changes to core account information like name or date of birth, identity verification may be required.
Request deletion of your personal data where it is no longer necessary for the purpose collected, or where you withdraw consent. This right does not apply to data we are required by law to retain.
Request that bv999com limits how your data is used while a dispute about accuracy or lawfulness is being resolved.
Receive a copy of your personal data in a structured, machine-readable format where the data was provided by you and processing is based on consent or contract.
Object to bv999com processing your data for marketing purposes or on the basis of legitimate interest. Marketing opt-outs take effect immediately upon request.
bv999com will respond to all privacy rights requests within 30 days. Where a request is complex or where we receive a high volume of requests, we may extend this period by a further 30 days and will notify you of the extension.
bv999com is strictly for users who are 18 years of age or older. We do not knowingly collect personal data from individuals under 18. If bv999com becomes aware that a player is under the minimum age, the account will be closed and all associated data deleted, except where we are required to retain records of the prohibited access for legal purposes.
If you believe a person under 18 has created a bv999com account or accessed the platform, please notify us immediately at support@bv999com.app. We take underage access seriously and will investigate and act on all such reports promptly.
Parents and guardians who are concerned about minors accessing online betting platforms are encouraged to use parental control software at the device or router level in addition to contacting us.
bv999com may send you communications about promotions, bonuses, new games and platform updates. The basis on which we contact you depends on the type of communication:
If you have opted in to marketing communications during registration or subsequently through your account settings, bv999com will send you information about offers and promotions relevant to your use of the platform. You can unsubscribe from these communications at any time by clicking the unsubscribe link in any marketing email, by updating your preferences in your bv999com account settings, or by contacting support@bv999com.app.
bv999com will send you communications that are necessary for the operation of your account — such as transaction confirmations, security alerts, verification requests and changes to our Terms or this Privacy Policy. These communications are not optional and are sent on the basis of contract or legal obligation rather than marketing consent.
Where bv999com's responsible gaming systems identify patterns that may indicate a player needs support, we may reach out proactively. These messages are sent in your interest and do not require marketing consent. Visit Responsible Gaming for details on available tools.
bv999com may update this Privacy Policy from time to time to reflect changes in how we handle personal data, changes in applicable law or changes to the bv999com platform itself. When we make changes that materially affect how your personal data is used, we will notify registered players by email to the address on file at least 14 days before the changes take effect.
The date of the most recent revision is shown at the top of this page. We recommend checking back periodically. Continued use of bv999com after a policy update takes effect constitutes acceptance of the revised policy.
Material change examples: A material change would include introducing a new data sharing partner, changing the retention period for financial records, or adding a new category of data collected. Minor editorial updates or clarifications that do not affect how data is handled do not trigger the notification obligation.
For any questions, concerns or requests relating to this Privacy Policy or the personal data bv999com holds about you, please contact our privacy team through the following channels:
bv999com aims to acknowledge all privacy-related email requests within two business days and to provide a full response within 30 days. If your request involves a complex data access or deletion process, we will keep you informed of progress throughout.
This Privacy Policy was last reviewed on 1 July 2025 and applies to all personal data processed by bv999com in relation to Pakistani players and platform visitors.
Your data is handled with care, your PKR transactions are secure and your rights are respected. Join Pakistani players who trust bv999com for sports betting, card games and casino entertainment.